Terms and Conditions

1. Interpretation

In these Terms and Conditions (Terms), the following words and phrases shall have the following meanings: "the Buyer" means the person, firm or company who purchases the Goods from the Company: "the Company" means Bilaney Consultants Ltd: a company registered in England with number 2528577 whose registered office is at St Julians, Sevenoaks, TN15 0RX; "Contract" means the contract between the Company and the Buyer which shall be deemed to incorporate these Terms; "Goods" means any goods agreed in the Contract to be supplied by the Company to the Buyer; "Place of Delivery" means the place to which the Goods are to be delivered. In these Terms, reference to any statute or statutory provision shall be construed as a reference to such statute or statutory provision as amended, modified, re-enacted or replaced from time-to-time.

2. The Contract

The Contract shall be on these Terms to the exclusion of all other terms and conditions, including any such terms and conditions that are purported to be included or applied by the Buyer. No terms and conditions contained in the confirmation of order, purchase order or other document of the Buyer will form part of the Contract.

3. Returns

a) You have the right to withdraw from your purchase of an item within seven working days of the date the item is delivered to you, with the exception that no refunds whatsoever are available on downloaded items or those delivered electronically. All other items must sealed and remain complete.
b) Bilaney Consultants must authorise all returns and they will need to know the reason for the return, the product and your order number. You can contact us by email to sales@bilaney.co.uk. If we agree to the return, you will be issued with a Returns Number. All items should be returned by a secure method at your cost to Bilaney Consultants Ltd, St Julians, Sevenoaks, TN15 0RX. Please package the item securely and write the returns number on the outside of the package. We must receive it within seven working days of issuing a Returns Number.
c) For returns outside of the 7 day period, we cannot accept returns of downloaded software, software delivered electronically or physical software that has been opened. For all other items, there is a restocking fee of 25% if returned within 30 days of invoice, 50% if returned between 30 and 60 days.

4. Risk in and Ownership of the Goods

Risk in the Goods shall pass to the Buyer on delivery Ownership in the Goods shall not pass to the Buyer until the Company has received in full in cleared funds all sums due to the Company in respect of the Goods and all other sums which are or may become due to the Company from the Buyer on any account.

5. Price

Prices for products offered on this website are indicated next to the corresponding product. Every effort is made to ensure that prices shown are correct. In the unlikely event that an error is made in the price shown on the site, the Company will not be liable to supply the product to you at the stated price. In those circumstances, the Company will not deliver the item but will notify you of the correct price so you can decide whether or not you wish to order the product at that price. The price for the Goods on this website is shown both exclusive and inclusive of all applicable VAT at the rate and in the manner prescribed by law. Costs of carriage are inclusive, unless otherwise clearly stated.

6. Ordering and Payment

The Company offers the Buyer the following methods for orders and payment:

Secure payment online via Sagepay
PayPal
Contact us for a pro forma invoice and payment can be bank transfer or debit/credit card.

Payment shall not be deemed to have taken place until the receipt by the Company of cleared funds.

7. Software

Software will be subject to End User Licence Agreement issued by the Thomson ResearchSoft® - full wording available on request.

8. Force Majeure

If either party is subject to an event of Force Majeure, that is circumstances outside its reasonable control, including but not limited to war, fire, industrial disputes or civil commotion, it shall notify the other and the first party's obligations under these Terms shall be suspended until it notifies the other party of the end of such event of Force Majeure.

9. General

If any part of these Terms is found to be void or unenforceable by any Court of competent jurisdiction, such part shall be severed from these Terms which will otherwise remain in full force and effect. These Terms shall be governed by and interpreted according to English Law and the parties submit to the exclusive jurisdiction of the English Courts.